Showing posts with label staff. Show all posts
Showing posts with label staff. Show all posts

Sunday, 22 November 2015

Not a 5 Star But Great Value- Punta Cana Ocean Blue & Sand resort




First of all, I knew this wasn't a five-star hotel, it had a great price that matched our budget . 








 Below my opinions:
Staff/Service: By far the best resource this hotel has, it was a delight to receive the excellent service of Yosaira Guerrero and Alcides Lora in the main buffet. Alcides has a great attitude and was always looking to make us feel welcome, Yosaira went beyond her duties providing an outstanding service, at the second day she already knew our preferences and what/when we wanted stuff. There were other great: Roberto T, and Lilliana (think she was in training), very hard workers with big smiles
.
Food: Very good, great variety and quality, desserts are to die for, and there's a great balance between typical dominican food and international cuisine. The Japanese Restaurant (Sensai) was great, the tepanyaki show by Angelo was fabulous and the food tasted great. Ask for Miguelina Mauricio to accomodate you, great service and will do as much as she can to make it a great experience for you. 




Also Mike's coffee was a great stop for a Carajillo or a Frappucino.

Pools/Bars: Great, very clean, alcoholic beverages included, very centric and with enough pool chairs to relax, and chill.






Beach: Not for swimmers, not that tranquil... I stayed at the pool, great sun though.























Entertainment: Average







Summary: Good value hotel, average rooms, but excellent service, pool and food.

Thursday, 22 October 2015

Where to stay in Cartagena? Why choose Hotel Decameron


"Great hotel, great price, plenty of food and drinks!”


I spent a total of 5 days here and this being my first trip to Columbia I couldn't have imagined it to be better. The check in was a bit slow, mainly because we spoke only English little spanish and they were waiting for a translator but otherwise the staff was friendly, informative with their gestures and made us feel welcome all of the time. My room was located on the 20th floor and the view was amazing, was super clean with all amenities. 


The hotel has 5 restaurants, a large pool, all inclusive of food and drinks !
The hotel is located in the heart of bocagrande Cartagena, super safe area completely surrounded by restaurants, shop, malls. The old city is 20 minutes walking and the beach is just in front of the main entrance.
The quality of the the service is one of the best I've ever felt. The people is super nice always trying to make you feel comfortable.The night atmosphere around the bar was probably my favorite part of Decameron Cartagena, although you'd be better off drinking in the Historic District.

Here's a tip for you. Visit the jewelry store at the hotel and swing a deal with Soraya, she is a great help and most pieces can be custom made in a few days. She speaks English very well and is always willing to help out even outside of her duties at the store.

Another tip. Beware of the vendors on the beach, they can be very persistent. The hotel does not let them on the compound but they are plentiful just outside at every entrance and exit. These beach vendors can be a real pain but just be firm.

Overall I enjoyed the hotel, staff and city.